Study on Institutional Ethics of Delhi Metro Rail Corporation (DMRC)
The Centre has conducted a study on institutional ethics within the Delhi Metro, focusing on the ethical practices, policies, and governance structures that guide its operations.
The study aims to evaluate how Delhi Metro, as a major public transportation service, upholds ethical standards in its decision-making processes, employee conduct, customer service, and corporate social responsibility. It examines areas such as transparency, accountability, and the management of resources, as well as how ethical considerations are integrated into everyday operations. The study also explores how Delhi Metro addresses issues like safety, environmental impact, and customer satisfaction, while maintaining high ethical standards. The findings are expected to provide valuable insights into strengthening institutional ethics and ensuring the continued trust and confidence of the public in the Delhi Metro system.
