Research and Studies

Research and Studies Currently in Progress at the IC Centre for Governance

Right to Public Services

Study on the Right to Public Services

A study on the Right to Public Services (RPS) aims to examine the implementation and effectiveness of laws and policies that ensure timely and efficient delivery of public services to citizens. The study will focus on comparing different countries’ frameworks for guaranteeing this right, such as India’s RPS Act, which mandates government services to be provided within a specified time frame. It will explore the legal structures, mechanisms for service delivery, grievance redressal systems, and accountability measures. By analyzing the success and challenges of these models, the study seeks to offer insights into improving service delivery, enhancing transparency, and ensuring better governance in the public sector.

Quick Links

Resources

Connect With Us

Address : IC Centre for Governance

  • 3, Palam Marg, Vasant Vihar,
  • New Delhi - 110057

Chat on WhatsApp